MultiControl In Depth
The MultiControl Server:
The MultiControl server is at the heart of the billing validation process.
Insurance companies, vehicle fleet managers and leasing companies are prime candidates to use this service.
Using the XML protocol, MultiControl receives invoices from part - suppliers, garages & repair shops and validates them against its databases. Every catalog number on the invoice is scanned and verified.
The results are then transmitted to the service user.
MultiControl additional features:
MultiControl provides follow-up of the various authorizations and confirmations required during the handling of a repair file: Damage estimate, repair authorization, repair completion confirmation, charge verification, payment authorization, and payment confirmation.
Such real-time monitoring facilitates intelligent decision-making in claim handling.
MultiControl also offers its user control over payment arrangements and payment execution to service providers: repair shops, part suppliers, replacement vehicle suppliers, scrap buyers, etc.
An application of MultiControl - Example
For the assessor, MultiControl is most beneficial when integrated in the process of creating estimates.
Auto3P has integrated and applied MultiControl with its assessor's management software - MultiAssess. It automatically compares charges received digitally from the repair shop, or the parts supplier, with the assessor's estimate.
The assessor transmits the damage estimate file to the MultiControl server for validation. The repair shop/part supplier transmits its file-designated pro-forma repair/parts invoice to the MultiControl server from its own management system, which includes an interface for MultiControl.
Using his MultiAssess system, the assessor accesses the MultiControl server. The repair invoice (either part supplier or repair shop invoice) is displayed, compared against the assessor's original estimate. At this point the assessor scans the two versions to eliminate discrepancies and overcharges, then adjusts his validated estimate and transmits it again to the MultiControl sever.
The invoice issuer can again access the server to observe adjustments made by the assessor. He may enter credits or corrections on his invoice and re-transmit.
The assessor's final estimate report is sent to the insurer by MultiAssess, displaying all the repair shop/supplier data including adjustments and discrepancies. The final estimate report presents to the insurer a list of price discrepancies down to the level of a single part, and the reason for their exclusion from the final estimate.
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